Welcome to the Ageas UK newsroom. You can find all our latest press releases, articles and contact details for journalists and media resources here.
Press releases
All information in our press releases is correct at the time of publication.
Laptops for Schools
Ageas, a local employer, is proud to announce the latest milestone in its ongoing “Laptops for Schools” initiative, with the donation of 10 laptops to Holmleigh Park High School, Gloucester.
Northern England, Wales and Southern Scotland advised that there’s a storm coming
The Meteorological Office has issued a weather warning for Storm Lilian that is expected to bring damaging winds and heavy widespread rain to Northern England, Wales and Southern Scotland.
Ageas reveals new “Crash for Cash” Scam Trend Targeting Van Drivers
Ageas, one of the UK’s largest motor insurers, has identified a worrying new trend of so called “crash for cash” scams involving vans and mopeds; migrating into urban areas outside London.
Ageas UK announces Aurore Lecanon as new Chief Risk Officer
Ageas UK is pleased to announce the appointment of Aurore Lecanon as its new Chief Risk Officer (CRO).
Leading the way: Ageas offers paid leave for carers, going beyond statutory unpaid leave
Ahead of Carers Week 2024, Ageas is proud to announce the launch of Supporting Carers @ Ageas, an initiative designed to support employees alongside their professional roles.
Ageas launches new sustainable motor repairs workshop
Ageas is at the forefront of using green parts and a repair over replace approach to be more sustainable in vehicle repairs.
Ageas UK appoints new Head of Claims Data and Analytics
Ageas UK has announced that Philippa King has been appointed to a new role as Head of Claims Data and Analytics.
False burglary claim leads to criminal conviction
When an Ageas customer reported a break-in at his home, it seemed like a straightforward claim.
Flood Recovery the ‘Flood Mary’ way supported by Ageas
To help people navigate the devastation and shock of having their homes flooded, Flood Mary has launched a comprehensive flood recovery guide.
Ageas UK appoints new Chief Information Officer
Mark Tyrrell has been appointed as Ageas UK’s new Chief Information Officer (CIO).
Ageas first to forecast geographical impact of extreme weather for its customers with WeatherNet
In response to the increase in extreme weather events, Ageas is the first Personal Lines insurer to incorporate WeatherNet’s SurgeCast application.
Ageas is recognised as a Top Employer 2024 in UK
Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
Ageas UK appoints new Head of Home and Supplier Relationships
Ageas UK has announced that William Quibell has been appointed to a new role as Head of Home and Supplier Relationships.
Southern England and Wales advised that there’s a storm coming
The Meteorological Office has issued a weather warning for Storm Ciarán that is expected to bring damaging winds and heavy widespread rain to southern England and Wales on Thursday 2nd November.
Brown & Brown Insurance Brokers sign new deal with Ageas Insurance
Brown & Brown has signed a new deal for Ageas Insurance to become a partner insurer panel member for its home, personal motor and van insurance in the UK. This deal will run until 2026.
Yoga appoints Ageas insurance to its van panel
Online insurance broker Yoga is now offering Ageas van insurance to its customers as it continues its mission to put control in the hands of drivers.
Ageas appoints Nerissa Naidu to its UK Board
Nerissa Naidu has been appointed as an Independent Non-Executive Director for the Ageas UK Board, replacing Greg Ball whose tenure with Ageas recently came to an end.
Ageas UK appoints new HR Director
Ageas UK has announced a new HR Director, following Lyn Nicholls' decision to retire.
Ageas is recognised as a Top Employer 2023 in UK
The 2023 Top Employers have been announced and Ageas has been recognised as a Top Employer in the UK.
Ageas UK announces changes to UK Executive Team
Ageas UK makes two significant Executive Team appointments as Ageas Group draws on UK expertise.
Yoga insurance adds Ageas to its car insurance panel
Yoga Insurance has added one of the UK’s largest motor insurers, Ageas, to its carefully selected panel of private car insurers.
Ageas appoints from within as it strengthens distribution team
Ageas UK has appointed Claire Green as its new Director of Distribution as it continues to cement its commitment to the personal lines broker market.
Quote intelligence partnership with Percayso to help Ageas UK to identify quote manipulation
Insurance data intelligence provider, Percayso Inform, is proud to announce that it has been appointed to develop and deliver a bespoke solution to support Ageas UK’s data-led step change.
Mercier joins Ageas as Head of Standard Motor
Neil Mercier has joined Ageas as Head of Standard Motor as the insurer continues to double down on the personal lines market.
Ageas appoints Alison Platt to replace Mark Winlow as Chair of its UK Board
Alison Platt has been appointed as Chair of the Ageas UK Board, effective from 1 October 2022, replacing Mark Winlow whose 10-year tenure with the business comes to an end in September.
Ageas welcomes tougher sentencing for people who abuse customer-facing employees
Ageas Insurance has welcomed new, tougher powers to stop people abusing staff in customer-facing roles.
Ageas among first insurers in UK to offer Build Back Better
Ageas will become one of the first insurers in the UK to offer a new scheme which will help protect flood victims from further devastation. Build Back Better applies to Ageas-handled claims and is not available on Connells policies.
New strategy delivers promising financial results for Ageas UK
Ageas UK’s first full-year results since the launch of its new strategy show its sharp focus has delivered an encouraging early performance.
Ageas UK appoints EIS to power its digital business transformation
Ageas UK announces coretech1 pioneer EIS will deliver a once in a generation acceleration in digital capability, enabling Ageas to fulfil its digital ambition.
Ageas UK doubles down on Personal lines through Commercial lines sale
Ageas UK today announces the sale of its Commercial lines business to AXA Insurance UK PLC.
Ageas is recognised as a Top Employer 2022 in UK
The 2022 Top Employers have been announced and Ageas has been recognised as a Top Employer in the UK by the Top Employers Institute.
Ageas announces that Air Ambulances UK is its new charity partner
Employees at Ageas UK have announced that their charity partner for 2022 is Air Ambulances UK.
Ageas joins calls for crackdown on people who abuse customer-facing employees
Ageas Insurance is joining the call for the tougher legislation to stop people abusing staff in customer-facing roles.
Insurtech start-up, GoShorty, a specialist short-term vehicle insurance provider, is delighted to announce that Ageas UK has joined its panel of leading motor insurers
Insurtech start-up, GoShorty, a specialist short-term vehicle insurance provider, is delighted to announce that Ageas UK has joined its panel of leading motor insurers.
Salvage tie-in helps Ageas create circular economy in green vehicle repairs
One of the UK’s largest car insurers is now using green parts in around 1 in 5 of its vehicle repairs.
Ageas UK's sharp focus delivers encouraging results
Trading results were supported by an improved operating performance and lower Motor claims frequencies for the first nine months of 2021.
ARTICLES
Staying ahead of the weather
As the UK’s first insurer to incorporate WeatherNet’s SurgeCast application with the precise geographical location of its policyholders, Claims Director Stephen Linklater shares how this data-driven solution is helping to support Ageas’s customers.
Customer service as a profession
To mark National Customer Service Week, Caroline King, Customer Operations Director here at Ageas UK, shares her thoughts on how customer service has evolved and how we can build recognition of it as a valued career and profession.
Compliance: doing the right thing
We’re shining a light on this fundamental backstage function, talking to Michelle Andrews about working in the fast-paced world of regulation and the satisfaction she gets from her job.
Customer stories
When offers of help aren’t quite what they seem
Ageas is committed to tackling insurance fraud. As an organisation it is constantly innovating, and as an insurer, it continues to work closely with governing bodies and its competitors to support honest customers.
Quick repair for customer’s car with Ageas’s sustainable supplier
After suffering a minor car accident, Janet Strang experienced first-hand the benefits of Ageas’s sustainable repair solutions.
Making claim online leads to quick resolution for Ageas customer
To enable their customers to have more choice on how they make claims, Ageas customers can report a range of claims online.
Bathroom repair “looks so nice we’ve considered offering guided tours”
Home insurance is there for when the unexpected happens. After a water leak caused extensive damage to their bathroom, Mr and Mrs Mansfield were impressed with the service Ageas provided.
Praise on social media for compassionate call handler
A car accident alone can often be a traumatic event, but it will never just be the only thing going on in someone’s life. This was the case for Mr Trafford who called the Ageas claims department to report an incident.
Rias customer claims after hailstorm pierces conservatory roof
2023 has seen a fair amount of extreme weather, and Rias is on hand to support customers who are impacted by these conditions.
Flood recovery begins for the Hulton family after claim is closed swiftly
Ageas is working hard to support its customers impacted by extreme weather events and settle claims quickly.
Ageas gets Molly back on the road after Luton Airport car park fire
Molly Langdon was only two days into her long-awaited Spanish holiday when she discovered her car was one of thousands caught in a major fire at Luton Airport car park.
Ageas settles claim quickly with innovative technology
As extreme weather events continue to impact homeowners, Ageas is working hard to settle claims as quickly and efficiently as possible for its customers.
Ageas’s emergency payment helps support victims of flooding
With one in six UK properties at risk of flooding in 2023, Ageas is helping to protect and support its customers that are impacted.