Press releases

In line with The Collaboration Network’s Vulnerability Week 2025, Ageas’s Chief Customer Officer Caroline King discusses how organisations can build customer trust through transparency and understanding.

In the lead up to the BIBA conference*, Adam Beckett, Managing Director of Broker and Partnerships, explores how insurers and brokers can work together to survive the soft and changing market conditions together.

As Chief Claims Officer, Stephen Linklater is responsible for the claims process across all channels of Ageas UK. Off the back of recent research referencing a ‘live for today’ mindset and changes in consumer behaviour, Stephen discusses customer expectations and transparency in claims.

Artificial Intelligence (AI) has emerged as a powerful transformative technology over the past few years. Inspired by the introduction of Ageas’s responsible AI framework, Tom shares his thoughts on the importance of developing and deploying AI in a thoughtful and conscious way.