11 December 2023

Compliance: doing the right thing

Insurance is a highly regulated sector and Ageas employs a team of experts to ensure that the firm fulfils all its obligations – to both its customers and to the regulators. We’re shining a light on this fundamental backstage function, talking to Michelle Andrews about working in the fast-paced world of regulation and the satisfaction she gets from her job.

4 October 2023

How customer service has evolved as a profession

As Customer Operations Director here at Ageas UK, Caroline King is a leader in her field and an asset to have at the helm of our customer-led strategy. To mark National Customer Service Week, Caroline shares her thoughts on how customer service has evolved and how we can build recognition of it as a valued career and profession.