Who we are
Making insurance easy and straightforward for our customers is what Ageas is all about.
Find out more about us
We’re one of the biggest car and home insurers in the UK, in fact, we’re the country's sixth largest. We’re part of an international group, which is headquartered in Brussels and we can trace our roots back to 1824.
Customer service is at the heart of what Ageas does. You can find out more about the Ageas Insurance company and the Ageas heritage that is almost 200 years old. We aim to make insurance easy; whether that’s buying a new policy, making a change to an existing policy or making a claim.
Awards and Accreditations
Ageas has been shortlisted for more than 50 awards over the last few years. These include winning the Personal Lines Insurer of the Year Award at the British Insurance Awards in three consecutive years, 2021, 2022 and 2023; as well as at the Insurance Times Awards in 2021. In addition to this Ageas scooped two further awards at last year’s Insurance Times Claims Excellence Awards event.
Our dedication to customer service was also recognised when Ageas Insurance Ltd achieved the Institute of Customer Services (ICS) coveted ServiceMark accreditation.
Find out more about our awards and recognition
We are ServiceMark accredited by the Institute of Customer Service
Ageas Insurance were awarded The Institute of Customer Service’s ServiceMark Accreditation in 2021, an independent and national benchmark of an organisation’s achievement in customer service and its commitment to upholding those standards. The Institute’s assessors noted in particular that Ageas had “built a wonderful culture where people are recruited for the right attitude, trained for the required skills and then, most importantly, trusted to deliver their best.”
Get in touch
Find out how Ageas can help with your insurance needs today
We make insurance easy
You can make a claim in an emergency 24/7, 365 days a year. Someone in our UK-based claims service will look to get you back on your feet as soon as possible. If you make a claim and choose one of our approved repairers, all workmanship comes with a guarantee for as long as you own the car^.
Over three million customers already put their trust in us to protect their cars, homes and business.
^Subject to the vehicle being maintained in accordance with the manufacturer routine maintenance schedule. Defective parts will be replaced without charge as long as they are covered by the part manufacturer’s warranty. Failure of components or bodywork damage will not be covered if failure or deterioration is through normal usage.
British Insurance Award Winners 2023
Ageas won Personal Lines Insurer of the Year at the British Insurance Awards for the third consecutive year.