Find out more about Ageas

Customer service is at the heart of what Ageas does. You can find out more about the Ageas Insurance company  and the Ageas heritage that is almost 200 years old. We aim to make insurance easy; whether that’s buying a new policy, making a change to an existing policy or making a claim.

Receiving award at ceremony

Ageas Awards

Ageas has been shortlisted for more than 50 awards over the last few years. These include winning the 2021 Personal Lines Insurer of the Year Award at the British Insurance Awards and the Insurance Times Awards in 2021.

Our dedication to customer service was also recognised when Ageas Insurance Ltd achieved the Institute of Customer Services (ICS) coveted ServiceMark accreditation.

Find out more about our awards and recognition

 

 

It takes 7 minutes to get a motor quote online

We know you don’t want to spend ages filling in online forms to get a price. We’ve put a lot of effort into making the process as simple as we can and our customers only take an average of 7 minutes to get a quote.

Ageas is ServiceMark accredited by the Institute of Customer Service

Ageas Insurance were awarded The Institute of Customer Service’s ServiceMark Accreditation in 2021, an independent and national benchmark of an organisation’s achievement in customer service and its commitment to upholding those standards. The Institute’s assessors noted in particular that Ageas had “built a wonderful culture where people are recruited for the right attitude, trained for the required skills and then, most importantly, trusted to deliver their best.”

Ageas is rated as “Excellent” on Trustpilot

We have over 8,000 customer reviews on Trustpilot but are just a few.

"Everything was unbelievably simple.”
Mr C Bougourd, Hereford

"Excellent service. I would definitely recommend Ageas Car Insurance to my family and friends.”
Mrs S Paul, Greenock

"First class service from start to finish. The consultants were very effective, kept me informed and it couldn’t have been easier. I would highly recommend Ageas.”
Mrs J Hall, Andover

"I found the whole experience with Ageas very easy, straight-forward, and very friendly during the traumatic time in dealing with this issue. Thank you for all your help.”
Mr C Hawkins, Nottingham

"It was a quick and simple process. I'm very impressed.”
Mrs Y Newell, Skipton

"Everything from start to finish was handled very professionally, but with empathy. The service was exceptional and I will recommend to others.”
Mrs G Byron, Wigan

 

 

No admin fees online

We’ve designed our customer portal to be simple to use. Not only can you save time, you can also avoid any admin charges when you make a change to your car policy online. You can also download your policy documents so they’re always to hand.

 

 

We make insurance easy

You can make a claim in an emergency 24/7, 365 days a year. Someone in our UK-based claims service will look to get you back on your feet as soon as possible. If you make a claim and choose one of our approved repairers, all workmanship comes with a guarantee for as long as you own the car^.

Over four million customers already put their trust in us to protect their cars, homes and business.

Get in touch

Find out how Ageas can help with your insurance needs today

^Subject to the vehicle being maintained in accordance with the manufacturer routine maintenance schedule. Defective parts will be replaced without charge as long as they are covered by the part manufacturer’s warranty. Failure of components or bodywork damage will not be covered if failure or deterioration is through normal usage.