Ageas Insurance
Awards and Recognition
Recognised for quality products and excellent customer service
Our awards and Recognition
At Ageas, we aim to make insurance easy and are very proud of the recognition we've received. It’s rewarding for our people and good news for our customers.
See why over 3 million customers choose us for their insurance.
Defaqto
Our Ageas Car, Ageas Home Extra, Ultra and Extra Pet insurance products are Defaqto 5 Star rated, providing one of the highest levels of cover in the market.
Trustpilot
Ageas¥ is highly-rated by customers, with over 15,000 independent reviews.
ServiceMark
Recognised by the ICS for our excellent level of customer service. An independent and national benchmark of an organisation’s achievement in customer service.
Join the UK's sixth largest car and household insurer
2024 Awards
UK TOP EMPLOYER 2024
For the third consecutive year, Ageas^ is certified as a Top Employer for 2024 in the UK, for our HR policies and people practices, such as Disability confidence leadership, Employee listening and Internal communications.
2023 Awards
Insurance Times Awards
Ageas* won Gold in the 'Personal Lines Insurer of the Year' category at the Insurance Times Awards 2023.
Insurance Times Awards
Ageas* won Silver in the 'Excellence in Fraud Mitigation - Insurer' category at the Insurance Times Awards 2023.
British Insurance Awards 2023
For the third consecutive year, Ageas* won Personal Lines Insurer of the Year at the British Insurance Awards 2023. We were also shortlisted for the Broker Partner of the Year and a Professional Development Award.
UK Top Employer 2023
Ageas^ is certified as a Top Employer 2023 in the UK, for the second consecutive year, for our HR policies and people practices.
South West Contact Centre Awards 2023
Ageas^ were delighted to receive an award at the South West Contact Centre Awards: Best Contact Centre of the Year in-house.
2022 Awards
British Insurance Awards 2022
For the second consecutive year, Ageas* won Personal Lines Insurer of the Year at the British Insurance Awards 2022. We were also shortlisted for the Customer Experience Award and Claims Initiative of the Year, in recognition of our continued focus in these areas.
Claims Excellence Awards
Ageas* won 'Claims Service Solution of the Year - General' at the Insurance Times Claims Excellence Awards 2022, for its Green Parts Programme.
Claims Excellence Awards 2022
Ageas* won 'Claims Team of the Year - Digital Transformation' at the Insurance Times Claims Excellence Awards 2022.
UK Top Employer 2022
Ageas^ is certified as a Top Employer 2022 in the UK for our HR policies and people practices.
Insurance Times Awards (Diversity & Inclusion)
Ageas* won Gold in the Insurer Diversity and Inclusion Excellence category. This was in recognition of our successful internal programme which led to a significant increase in the number of women being employed in senior management positions.
Insurance Times Awards (Professional Development)
Ageas* won Gold in the Excellence in Professional Development category. The judges were impressed by our programme's "mixed digital and in-person approach to professional development."
Insurance Times Awards (Bronze)
Ageas* also won Bronze in the Excellence in Professional Development category. This was for our Eve Underwriting Development Programme of which we are incredibly proud.
The bodyshop awards
Ageas* received the award for Insurer of the Year at The Bodyshop Awards 2022.
South West Contact Centre Awards 2022
Ageas^ were delighted to receive awards in three categories at the South West Contact Centre Awards: Best Support Team, Best Customer Engagement, and Best Transformation Programme. Additionally, at an individual level, we also received the Support Manager of the Year Award.
2021 Awards
Insurance Times Awards
Ageas* won the Personal Lines Insurer of the Year category at the Insurance Times Awards 2021.
MRW National Recycling Awards
The Green Parts Specialists and Ageas were recognised at the MRW National Recycling Awards for Partnership Excellence in the commercial category.
British Insurance Awards
Ageas* won the Personal Lines Insurer of the Year at the British Insurance Awards 2021.
UK Customer Experience Awards
Ageas* won the 'Customer at the Heart of Everything Award - Bronze' at the largest customer awards event in the UK.
UK Customer Experience Awards
Ageas* won the 'Best Customer Service Award - Silver' at the largest customer awards event in the UK.
GoCompare Insurance Awards
RIAS, part of Ageas Retail Limited, was ‘Highly Commended’ for the Home Insurance product of the year in 2021.
European Contact Centre & Customer Service Awards
Ageas* won Gold in the Operational Effectiveness Awards, in the Most Effective Improvement Programme category.
European Contact Centre & Customer Service Awards
Ageas* won Silver in the Customer Experience Award, in the Best Customer Experience Redesign category.
2020 Awards
Claims Excellence Awards 2020
Ageas* won 'Claims Team of the Year' at the Insurance Times Claims Excellence Awards 2020.
British Insurance Awards
Ageas* won the 'Claims Initiative Award' for our Green Parts programme, where approved repairers reuse car parts if possible to try and reduce environmental impact.
Insurance Times Awards
Ageas* won the 'Excellence in Technology - Claims' Award in 2020, for creating the Photo Assist app, making the claims process easier for customers.
British Insurance Awards
Ageas* won the 'Technology Award' in 2020, for creating the Ageas Photo Assist app, making the claims process easier for customers.
The Simples Awards
Ageas^ won the Service Award in 2020, which recognised we consistently delivered the highest quality of service to our customers.
Digital Impact Awards
Showcasing our ambition in innovation and digital, Ageas* won three awards: 'Best use of digital from the financial services sector' - Gold, 'Best evaluation strategy' - Gold and 'Best use of online video' - Bronze.
Defaqto 5 Star Rated Insurance
So you can feel confident in Ageas car and home insurance.
*This individual award, accreditation, commendation or rating was presented to Ageas Insurance Limited.
¥This individual award, accreditation, commendation or rating was presented to Ageas Retail Limited.
^This individual award, accreditation, commendation or rating was presented to Ageas Retail Limited and Ageas Insurance Limited.