Awards and Recognition
Recognised for quality products and excellent customer service
Our awards and Recognition
At Ageas, we aim to make insurance easy and are very proud of the recognition we've received. It’s rewarding for our people and good news for our customers.
See why over 3 million customers choose us for their insurance.
Our Ageas Car, Ageas Home Extra, Ultra and Extra Pet insurance products are Defaqto 5 Star rated, providing one of the highest levels of cover in the market.
Ageas¥ is highly-rated by customers, with over 13,000 independent reviews.
Recognised by the ICS for our excellent level of customer service. An independent and national benchmark of an organisation’s achievement in customer service.
For the third consecutive year, Ageas* won Personal Lines Insurer of the Year at the British Insurance Awards 2023. We were also shortlisted for the Broker Partner of the Year and a Professional Development Award.
Ageas^ is certified as a Top Employer 2023 in the UK, for the second consecutive year, for our HR policies and people practices.
Ageas^ were delighted to receive an award at the South West Contact Centre Awards: Best Contact Centre of the Year in-house.
For the second consecutive year, Ageas* won Personal Lines Insurer of the Year at the British Insurance Awards 2022. We were also shortlisted for the Customer Experience Award and Claims Initiative of the Year, in recognition of our continued focus in these areas.
Ageas* won 'Claims Team of the Year - Digital Transformation' at the Insurance Times Claims Excellence Awards 2022.
Ageas^ is certified as a Top Employer 2022 in the UK for our HR policies and people practices.
Ageas* won Gold in the Insurer Diversity and Inclusion Excellence category. This was in recognition of our successful internal programme which led to a significant increase in the number of women being employed in senior management positions.
Ageas* won Gold in the Excellence in Professional Development category. The judges were impressed by our programme's "mixed digital and in-person approach to professional development."
Ageas* also won Bronze in the Excellence in Professional Development category. This was for our Eve Underwriting Development Programme of which we are incredibly proud.
Ageas* received the award for Insurer of the Year at The Bodyshop Awards 2022.
Ageas^ were delighted to receive awards in three categories at the South West Contact Centre Awards: Best Support Team, Best Customer Engagement, and Best Transformation Programme. Additionally, at an individual level, we also received the Support Manager of the Year Award.
Insurance Times Awards
Ageas* won the Personal Lines Insurer of the Year category at the Insurance Times Awards 2021.
The Green Parts Specialists and Ageas were recognised at the MRW National Recycling Awards for Partnership Excellence in the commercial category.
British Insurance Awards
Ageas* won the Personal Lines Insurer of the Year at the British Insurance Awards 2021.
Ageas* won the 'Customer at the Heart of Everything Award - Bronze' at the largest customer awards event in the UK.
Ageas* won the 'Best Customer Service Award - Silver' at the largest customer awards event in the UK.
RIAS, part of Ageas Retail Limited, was ‘Highly Commended’ for the Home Insurance product of the year in 2021.
Ageas* won Gold in the Operational Effectiveness Awards, in the Most Effective Improvement Programme category.
Ageas* won Silver in the Customer Experience Award, in the Best Customer Experience Redesign category.
Ageas* won 'Claims Team of the Year' at the Insurance Times Claims Excellence Awards 2020.
Ageas* won the 'Excellence in Technology - Claims' Award in 2020, for creating the Photo Assist app, making the claims process easier for customers.
Ageas* won the 'Technology Award' in 2020, for creating the Ageas Photo Assist app, making the claims process easier for customers.
Ageas^ won the Service Award in 2020, which recognised we consistently delivered the highest quality of service to our customers.
Showcasing our ambition in innovation and digital, Ageas* won three awards: 'Best use of digital from the financial services sector' - Gold, 'Best evaluation strategy' - Gold and 'Best use of online video' - Bronze.