Awards and Recognition

We aim to make insurance easy and are very proud of the recognition we've received. It’s rewarding for our people and good news for our customers.

See why over 4 million customers choose Ageas for their insurance.

Defaqto Five Star Rated 2022 logo

Defaqto

Our Ageas Car, Van, Ageas Home Extra, Ultra and Extra Pet insurance products are Defaqto 5 Star rated, providing one of the highest levels of cover in the market.

Trustpilot review rating - 4.3/5 stars

Trustpilot

Ageas¥ is rated excellent by our customers, with over 9000 independent reviews.

Institute of customer service - servicemark accredited 2021 - 2024

ServiceMark

Recognised by the ICS for our excellent level of customer service.  An independent and national benchmark of an organisation’s achievement in customer service.

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Join the UK's sixth largest car and household insurer

2022 Awards

Accredited as a UK Top Employer 2022

UK Top Employer 2022

Ageas^ is certified as a Top Employer 2022 in the UK for our HR policies and people practices.

2021 Awards

Personal Lines Insurer of the Year winner 2021

Insurance Times Awards

Ageas* won the Personal Lines Insurer of the Year category at the Insurance Times Awards 2021.

MRW National Recycling Awards 2021 winner logo

MRW National Recycling Awards

The Green Parts Specialists and Ageas were recognised at the MRW National Recycling Awards for Partnership Excellence in the commercial category.

British Insurance Awards 2021 logo

British Insurance Awards

Ageas* won the Personal Lines Insurer of the Year at the British Insurance Awards 2021.

UK Customer Experience Awards 2021 - Customer at the Heart of Everything award - Gold

UK Customer Experience Awards

 Ageas* won the 'Customer at the Heart of Everything Award - Bronze' at the largest customer awards event in the UK.

UK Customer Experience Awards 2021 - Best Customer Service Award - Silver Category.

UK Customer Experience Awards

 Ageas* won the 'Best Customer Service Award - Silver' at the largest customer awards event in the UK.

GoCompare - Highly commended home insurance product of the year award logo

GoCompare Insurance Awards

RIAS, part of Ageas Retail Limited, was ‘Highly Commended’ for the Home Insurance product of the year in 2021.

Ageas* won Gold in the Operational Effectiveness Awards 2021

European Contact Centre & Customer Service Awards

Ageas* won Gold in the Operational Effectiveness Awards, in the Most Effective Improvement Programme category.

European Contact Centre & Customer Service Awards 2021 - silver award

European Contact Centre & Customer Service Awards

Ageas* won Silver in the Customer Experience Award, in the Best Customer Experience Redesign category.

2020 Awards

Insurance Times - Claims excellence awards winner 2020

Claims Excellence Awards

Ageas* won 'Claims Team of the Year' at the Insurance Times Claims Excellence Awards 2020.

British Insurance Awards - Claims initiative of the year award 2020

British Insurance Awards

Ageas* won the 'Claims Initiative Award' for our Green Parts programme, where approved repairers reuse car parts if possible to try and reduce environmental impact.

Insurance Times Awards - Excellence in Technology Claims Award 2020

Insurance Times Awards

Ageas* won the 'Excellence in Technology - Claims' Award in 2020, for creating the Photo Assist app, making the claims process easier for customers.

BIA  2020 Awards - Technology

British Insurance Awards

Ageas* won the 'Technology Award' in 2020, for creating the Ageas Photo Assist app, making the claims process easier for customers.

Compare the Market Simples Awards - Service Award Winner 2020

The Simples Awards

Ageas^ won the Service Award in 2020, which recognised we consistently delivered the highest quality of service to our customers.

Digital Impact Awards 2020

Digital Impact Awards

Showcasing our ambition in innovation and digital, Ageas* won three awards: 'Best use of digital from the financial services sector' - Gold, 'Best evaluation strategy' - Gold and 'Best use of online video' - Bronze.

Defaqto 5 Star Rating

Defaqto 5 Star Rated Insurance

With Defaqto's 5 Star Rating you can feel confident in Ageas car and home insurance products.

*This individual award, accreditation, commendation or rating was presented to Ageas Insurance Limited.

¥This individual award, accreditation, commendation or rating was presented to Ageas Retail Limited.

^This individual award, accreditation, commendation or rating was presented to Ageas Retail Limited and Ageas Insurance Limited.