Defaqto Rated Insurance
Protect the things you love with one of the highest levels of cover in the market.
Who is Defaqto?
Established for over 25 years, Defaqto is a leading financial information, ratings and fintech business. Its unbiased product information, provided as Star Ratings, helps consumers, financial institutions and financial advisers make better informed decisions.
Many of our insurance products have received the Defaqto 5 Star Rating repeatedly over many years, find out more below.
What is the Defaqto Star Rating?
- Defaqto has the UK’s largest retail financial product database, which is maintained through collecting product and fund data and using industry expertise and insight to make it comparable.
- It can help customers to identify where a product sits in the market place using features, quality and comprehensiveness.
- Encourages customers to look at more than just price when buying insurance, providing them with a quick unbiased view of a product.
Our Car Insurance
- Accidental or malicious damage to your car, including vandalism
- The cost of replacing your windscreen or window glass*
- Fire, theft and attempted theft
- Personal accident cover in the event of injury or death when you’re travelling in, or getting in or out of your car*
- Medical expenses if you or a passenger is injured in an accident involving your car
- Personal belongings in the car that are lost or damaged following an accident, fire or theft involving the car*
- Replacement of your car key, lock transmitter or entry card if it's lost or stolen*
Our Extra Home Insurance
- You can make a claim 24/7 with our UK-based, award-winning^^ claims service.
- No admin charges when you make a change to your policy online.
- If your home becomes uninhabitable as a result of an insured event, we cover the cost of temporary accommodation for you, your family and your pets up to £100,000.
- When we replace lost, stolen or damaged items with new ones, we will not make any deductions for wear and tear.
- You will only pay one excess per claim**, even if you claim for both buildings and contents for the same event.
- We offer 12-month guarantees on all our supplier repairs and replacements.
Our Pet Insurance
Our Extra and Ultra cover levels have been rated 5 Star by industry experts Defaqto.
We offer 2 types of cover to help suit your needs and those of your pet.
- Lifetime - Provides cover for all injuries or conditions** that occur within the policy year. Your cover resets at renewal, provided you remain insured with us.^
- Time limited - Covers treatment for injuries or conditions for 12 months, from the day your pet's condition was first noticed by you or your vet.^^
Our Van Insurance
Courtesy van provided as standard** We provide a courtesy van for up to 7 days while yours is being repaired by our approved repairer, if you choose our comprehensive cover
Up to £500 replacement locks cover - Under our comprehensive insurance, we cover the replacement of your van's locks up to £500 if your keys are lost or stolen
Uninsured driver promise* - If your van is hit by an uninsured driver your excess will be reimbursed and your no claims discount reinstated
You can make a claim online 24/7
No admin charges - when you make a change to your policy online.