Are there different types of cookies?
Yes. Some cookies are only placed on your computer for the duration of your visit to our website – these are called 'session based' cookies and automatically expire when you close your browser. The other type of cookie is known as a 'persistent" cookie', which stays on your computer for a period of time until they expire or are removed.
What are cookies used for?
Cookies make our website easier for you to use and give you a more efficient customer experience. For example, they help us to identify and resolve any website errors, and they save you time by not having to re-enter your details each time you visit. They also help us to personalise our service to you when you return to our website. This information, which is stored in a first party cookie on your computer, is fully secure and can't be accessed by anyone else.
Cookies on third party websites
We have professional relationships with carefully selected and monitored third parties who may also place cookies on your computer, either when you visit our website or across different websites. These cookies allow us to show you different products and services based on what you appear to be interested in.
Cookies in emails
|Cookie name||Cookie type||Party||What it's used for|
|Google analytics cookies||Uses a combination of persistent and session-based cookies||First party||To analyse your use of our website, including the time you spend on the site, the number of pages you visit and whether you purchase a policy|
|Double click||Persistent||Third party||To analyse online marketing campaigns and allow third-party websites to show you adverts based on what you appear to be interested in|
|Google Adwords – home and generic||Persistent||Third party||To analyse online marketing campaigns and allow third-party websites to show you adverts based on what you appear to be interested in|
|Search Alliance – home, car and generic||Persistent||Third party||To analyse online marketing campaigns, including whether you get a quote and buy a policy|
|Session Cam||Uses a mix of persistent and session-based cookies||First party and third party||To analyse your use of our website (for example recording mouse clicks and movements, page scrolling and any text keyed into website forms) to help us identify issues with its design and usability, so that it can be improved. No personally identifiable information is stored within the cookies. The information collected is for our internal use only and is stored and used for aggregated and statistical reporting|
|Visual website optimizer||Persistent||Third party||To create different versions of website pages, to compare the effectiveness and deliver improvements to our website|
We're giving you this information as part of our initiative to comply with current legislation, and to make sure we're transparent about your privacy when you use our website. You can adjust your preferences in your browser settings.