Home Insurance: Help with Claims

Fridges and freezers are not covered under this section of your policy. We won't cover the breakdown of fridge/freezers but we will cover the damaged/spoiled food when your fridge/freezer breaks down, provided it’s not caused by your power supply being deliberately cut off by your energy company...

Home Insurance: Help with Claims

We’ll pay for damage to food in your fridge or freezer as a result of contamination by the chemicals inside them, or by a rise or fall in temperature.

Home Insurance: Help with Claims

Based on the information you provide; we will check your policy to ensure you are covered and let you know how we can help. We want to make claiming as easy as possible, so we look to settle all damage to fridge/freezer food claims on the first call...

Home Insurance: Help with Claims

If you need to make a claim for contents, there are a couple of things that the claims department might request in order to proceed with your claim...

Home Insurance: Help with Claims

Standard contents cover will provide cover whilst your items, including your mobile phone are within the boundary of your home and garden...

Home Insurance: Help with Claims

In the first instance, we will look at repairing the damaged item. If this is not possible, we will consider replacement options. We’ll then repair or replace your damaged, lost or stolen items, repair or rebuild your property, depending on the type of claim...

Home Insurance: Help with Claims

Yes, providing it remains within the boundary of your home. There are a few exceptions to this, so please read your contents policy wording to see what is included...

Home Insurance: Help with Claims

This will depend on the cover you took out when you purchased your contents policy. Essentially, your standard contents insurance policy will cover the cost of repairing or replacing the contents of your home if they are damaged by an insured event such as theft, fire, flood and leakage of water...

Home Insurance: Help with Claims

Contents insurance will cover the items and valuables within your home that are not permanent features, fixtures or fittings of the building....

Home Insurance: Help with Claims