Help with My cover

What is Personal Belongings cover?

Home Insurance: Help with My cover

Personal Belongings is an optional cover that protects your personal belongings for theft, loss or damage. Some personal belongings can be expensive or impossible to replace. With Personal Belongings cover, you can protect your items when you're away from your home...

What is Buildings & Contents insurance?

Home Insurance: Help with My cover

You can get both Buildings and Ccontents insurance under one policy. This can make it more convenient if you need to make a claim and can often work out cheaper than taking out separate policies...

What is Home Emergency cover?

Home Insurance: Help with My cover

Home emergency is optional cover that you can add at the start or during your policy. Providing you hassle-free protection from those unexpected emergencies that no one wants to deal with, that affect your home and need immediate attention...

What is Buildings insurance?

Home Insurance: Help with My cover

Buildings insurance covers the cost of repairing damage to the structure of your property. This includes things like the roof, walls and floors as well as permanent fittings and fixtures, such as fitted kitchens and bathrooms...

What does ‘good state of repair’ mean?

Home Insurance: Help with My cover

A property in a good state of repair if it is habitable and structurally sound. Below are examples where a property is not considered to be in a good state of repair...

Do you offer temporary cover?

Home Insurance: Help with My cover

Unfortunately, we don't offer temporary cover on your home insurance. To make permanent policy changes, please speak to our Live Chat team who will be happy to help or call us.

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.