Help with your Online account

Changes you can’t yet make via your online account:

Home Insurance: Help with your Online account

Changes in the renewal period Changes before the policy starts Changes with an open claim...

How do I view my policy details?

Home Insurance: Help with your Online account

You can find your documents in your online account..

Online account showing old policy / online account for multiple policies

Home Insurance: Help with your Online account

You can find your new policy in your online account by following the steps below: Log in to your online account...

How do I update my contact information?

Home Insurance: Help with your Online account

To change your contact details, please follow the steps below...

Where can I find your policy wordings?

Home Insurance: Help with your Online account

All of our policy wordings are online.

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.