Brexit and Covid FAQs for van drivers - Ageas

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Do I need a Green Card to drive in the EU?

You are covered for up to a total of 90 days for social, domestic and pleasure use within the European Union, but not for work.

You can find out more within your policy booklet or on the following page:

Green card link - https://www.ageas.co.uk/green-card-information/

If you require a Green Card, you can request one at no extra cost from us by calling us. Please ensure that you have your travel dates available and give us 2-3 weeks’ notice to ensure that you receive your Green Card in the post in good time. Alternatively, if you prefer, we can email your Green Card to you, but you will have to print it off yourself.

How can you help if Covid is an issue?

For any questions regarding COVID-19 please click on the below link to visit our website: https://www.ageas.co.uk/coronavirus/

Save time with our virtual assistant who can answer your questions 24/7.

If you can’t find what you need it can also direct you to the easiest way to contact us.
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Making Changes

How do I change or add a driver? How do I change my van details? How do I change my address?

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Cancellations

How do I cancel my van insurance policy at renewal? How do I cancel my van insurance policy midterm? What do I do if the policyholder has passed away?

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No Claims Discount

What do you accept as proof of no claims discount? How do I upload my proof of no claims discount? My proof of NCD doesn't meet the criteria

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My Cover

Can I drive other vans? What's a policy excess? Do you offer temporary cover?

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Policy Renewal

How do I renew my van insurance policy? Why is my renewal price different? How do I change my payment details for renewal?

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Payments

I’ve missed a monthly payment I've missed my annual payment Can I change my bank details or direct debit?

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Online account

How do I log into My account? Large print / Braille documents How do I reset my online account username or password

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Brexit and Covid Information

Do I need a Green Card to drive in the EU? How can you help if Covid is an issue?

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Other

What charities do you support? Careers Diversity and inclusion

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