Braille support


Braille support

How we can help

We want our service to be accessible for everybody. If you’re blind or partially sighted, we can send documents in your preferred format, such as braille or large print.

Find out how to use our website in a way that best suits your needs on our accessibility page.

To request your documents in a different format, please use the button below to chat online with a member of our Live Chat team, or give us a call and we will be happy to help.

Please note, this page is written to address people who may need their documents in a different format, such as in braille. However, it may also be useful for family, friends, colleagues or those close to someone who’s blind or partially sighted.

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Get in touch

To request your documents in a different format, or if there's something else we can help with, click to get in touch with our a member of our Live Chat team or if you'd rather speak to someone over the phone, please call us on 0345 128 6894.

external support and organisations

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.