Home insurance

Manage your claim

Need to contact us about a claim?

We understand how precious your home is to you, which is why we’re here to help you through every step of the claims process.

To get started, simply choose which type of claim you need to make from the choices below and we'll guide you through the process as quickly and easily as we can.

Home icon in purple

Home Insurance Claims

For support when making a home insurance claim on events including:

  • Accidental Damage
  • Storm Damage
  • Escape of Water
  • Loss or Theft of Personal Belongings
  • Freezer Food
  • Flood Damage
  • Subsidence

Please remember: Have your policy number to hand.

Make a Home insurance claim
home optional extra cover icon in purple

optional cover Claims

If you bought optional cover directly from Ageas, get support with any of the following:

  • Home Emergency
  • Home Excess Protection
  • Legal Expenses

Optional cover claims


If you bought your Ageas Insurance policy with optional cover from a broker, please refer to your policy documentation for the contact number to call.

How do I know if it’s really Ageas calling me?

If you are ever unsure whether you are speaking to Ageas or someone acting on behalf of Ageas, end the call and contact us on the number for Claims in your policy booklet.

Ageas Insurance Ltd corporate logo

Please note​ when you select motor or home claims, we will direct you to the Ageas online claims service, provided by Ageas Insurance Ltd.