OPTIONAL COVER CLAIMS

Please use the contact details provided below to make a claim or check on an existing claim.

Home emergency cover

The claims handling services for Home Emergency cover are provided by AXA Assistance (UK) Limited on behalf of Ageas.

Please click here to make a claim online.

Alternatively, please call 0345 166 6358.
Lines are open 24 hours a day.

Home emergency claims

Home excess protection

The claims handling services for Home Excess Protection are provided by AXA Assistance (UK) Limited on behalf of Ageas.

You can make a claim 24/7 using the Online Claims Portal, alternatively please call 0345 168 5126.

Lines are open 9am-5pm, Mon-Fri.

Home excess protection claims

Legal expenses

The claims handling services for Legal Expenses are provided by AXA Assistance (UK) Limited on behalf of Ageas.

Please call 0345 166 6359.

Lines are open 24 hours a day.