Car insurance
Need to contact us about a claim?
We understand how important your car is to you, which is why we’re here to help you through every step of the claims process.
To get started, simply choose which type of claim you need to make from the choices below and we'll guide you through the process as quickly and easily as we can.
CAR INSURANCE CLAIMS
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For support with making a car insurance claim on events including:
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optional cover Claims
If you bought optional cover directly from Ageas, get support with making a claim on the following:
- Breakdown
- Excess protection
- Key protection
- Legal expenses
- Replacement vehicle
Optional cover claims
If you bought your Ageas insurance policy with optional cover from a broker, please refer to your policy documentation for the contact number to call.
Please note when you select motor or home claims, we will direct you to the Ageas online claims service, provided by Ageas Insurance Ltd.
Need to contact us about an existing claim?
We understand how important your car is to you, which is why we’re here to help you through every step of the claims process.
For existing car insurance claims, please call your dedicated claims handler or email us on motorclaims@ageas.co.uk quoting your claim reference number in the subject header. You will have received a letter with these details.
For optional cover claims please contact your provider, click here for contact details.
How do I know if it’s really Ageas calling me?
If you are ever unsure whether you are speaking to Ageas or someone acting on behalf of Ageas, end the call and contact us on the number for Claims in your policy booklet.