How do I know if it’s really Ageas calling me?

If you are ever unsure whether you are speaking to Ageas or someone acting on behalf of Ageas, end the call and contact us on the number for Claims in your policy booklet.

OPTIONAL COVER CLAIMS

Please use the contact details provided below to make a claim or check on an existing claim.

Breakdown cover

  • For RAC breakdown cover claims, please call 0345 168 5586.

    Lines are open 24 hours a day.

    You can also report a breakdown 24/7 on the MyRAC app - download.

Excess protection

  • If your policy is provided by AXA Assistance (UK) Limited you can make a claim 24/7 using the Online Claims Portal, or if you prefer to speak to someone please call 0345 164 0894.

    Lines are open 9am-5pm, Mon-Fri.
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0564.

    Lines are open 8am–9pm, Mon-Fri and 9am-6pm, Sat and Sun.

Key protection

  • If your policy is provided by AXA  Assistance (UK) Limited, please call 0345 164 0893.

    Lines are open 24 hours a day
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0571.

    Lines are open 24 hours a day.

Legal expenses

The claims handling services for Legal Expenses are provided by Arc Legal Assistance Limited.

Please call 0345 165 5756.

Lines are open 24 hours a day.

Replacement vehicle

  • If your policy is provided by AXA  Assistance (UK) Limited, please call 0345 164 0895.

    Lines are open 24 hours a day.
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0569.

    Lines are open 24 hours a day.