OPTIONAL COVER CLAIMS

Please use the contact details provided below to make a claim or check on an existing claim.

Breakdown cover

  • If your policy is provided by RAC, please call 0345 168 5586. Lines are open 24 hours a day, 7 days a week.

    You can also report a breakdown 24/7 on the MyRAC app - you can download here.

Excess protection

  • If your policy is provided by AXA Assistance (UK) Limited you can make a claim 24/7 using the Online Claims Portal, or if you prefer to speak to someone please call 0345 164 0894. Lines are open 9am-5pm, Mon-Fri.
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0564. Lines are open 8am–9pm, Mon-Fri and 9am-6pm, Sat and Sun.

Key protection

  • If your policy is provided by AXA  Assistance (UK) Limited, please call 0345 164 0893. Lines are open 24 hours a day, 7 days a week.
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0571. Lines are open 24 hours a day, 7 days a week.

Legal expenses

For Legal expenses claims, please call 0345 165 5756.
Lines are open 24 hours a day.

Replacement vehicle

  • If your policy is provided by AXA  Assistance (UK) Limited, please call 0345 164 0895. Lines are open 24 hours a day.
  • If your policy is provided by Ageas Insurance Limited, please call 0345 165 0569. Lines are open 24 hours a day.