OPTIONAL COVER CLAIMS
Please use the contact details provided below to make a claim or check on an existing claim.
Breakdown Cover
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For RAC Breakdown Cover claims, please call 0345 168 5586.
You can also report a breakdown 24/7 on the MyRAC app - download.
Lines are open 24 hours a day.
Excess Protection
- If your policy is provided by AXA Assistance (UK) Limited you can make a claim 24/7 using the Online Claims Portal, or if you prefer to speak to someone please call 0345 164 0894.
Lines are open 9am-5pm, Mon-Fri. - If your policy is provided by Ageas Insurance Limited, please call 0345 165 0564.
Lines are open 8am–9pm, Mon-Fri and 9am-6pm, Sat and Sun.
Legal Expenses
- If your policy is underwritten by Arc Legal Assistance Limited, please call 0345 165 5756.
Lines are open 24 hours a day, 365 days a year. - If your policy is underwritten by RAC Insurance Limited, please call 0345 2342237
Lines are open 24 hours a day, 365 days a year.
Replacement Vehicle
- If your policy is provided by AXA Assistance Limited, please call 0345 164 0892. Lines are open 24 hours a day, 7 days a week.
- If your policy is provided by Ageas Insurance Limited, please call 0345 165 0569. Lines are open 24 hours a day, 7 days a week.