Will you send out a plumber to fix the leak?

Repairs to the pipe work, water or heating system of your home are often not covered by your insurance policy. Please refer to your policy wording for more information in your online account

For more information about making a claim, please refer to the 'What should I expect when making a claim for escape of water, leaking and freezing water?' question.

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim

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Related questions

Will making a claim affect the cost of my policy? What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim?

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