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Why would my damage to fridge/freezer food claim not be covered?

Reasons why your claim might not be covered include:

  • Damage caused by your power supply being cut off by the supplier (as a result of no payment of bills, for example)
  • Damage caused deliberately by you or your family
  • Any amount over the limit shown in your policy documentation.

Please refer to your policy booklets for specific policy exclusions.

 

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim

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