What is meant by leaking and freezing water & leaking oil?
This and ‘escape of water’ are terms used in home insurance to describe a water or oil leak that can come from multiple sources in the home.
For example:
- Leaking pipes (boiler, water or oil tank, radiators or heating system etc.)
- Burst pipes (caused by water freezing within them)
- Appliances (i.e. washing machine, dishwasher etc.)
What is not considered an 'Escape or leakage of water' includes (but is not limited to):
- If you experience water escaping due to the failure, wear and tear or lack of grouting or sealant around baths, showers etc.
- Overflow of water from blocked guttering
If you experience water entering your property due to weather events like a storm, please see our questions relating to storm damage.
If you’re ready to make a claim, visit online claims.
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