This will depend on the cover you took out when you purchased your contents policy.

Essentially, your standard contents insurance policy will cover the cost of repairing or replacing the contents of your home if they are damaged by an insured event such as theft, fire, flood and leakage of water.

For a full list of what’s included and excluded, please refer to your policy documentation.

You may have also purchased the optional cover of Accidental Damage, that will cover you for other instances relating to accidental damage (which is damage that is unexpected and unintended, caused by something sudden and which is not deliberate).

There will be exclusions for each type of peril, so please refer to your home insurance policy booklet for full details of your cover in your online account

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim