What if my property is not safe to live in?

 

 

We understand that some customers like to stay in their own homes where possible, so we can provide facilities like temporary kitchens and bathrooms to enable you to do so.

If you do have to leave the property, we will help you make those arrangements, whether this is staying with relatives or checking into suitable alternative accommodation.

For more information on alternative accommodation cover please refer to your policy documentation. View our policy booklets

Make a home insurance claim

Manage a home insurance claim

Was this information helpful?

Related questions

How do I make a complaint about my claim? What is accidental damage? What should I expect when making a claim for accidental damage? My TV has smashed. What do I do to make a claim? How long will my accidental damage claim take? Why would my contents accidental damage claim not be covered?

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.