Based on the information you provide; we will check your policy to ensure you are covered and let you know how we can help. We want to make claiming as easy as possible, so we look to settle all damage to fridge/freezer food claims when you first get in touch.

You can make a claim quickly and easily online via our online claims hub.

Please note that during 2023, the average amount we paid per claim to our customers in respect of this peril was £118.00 and this is always a cash settlement.