Help with Damage to fridge/freezer food
Can I claim for my fridge/freezer that has stopped working?
Home claims questions: Help with Damage to fridge/freezer food
Fridges and freezers are not covered under this section of your policy. We won't cover the breakdown of fridge/freezers but we will cover the damaged/spoiled food when your fridge/freezer breaks down, provided it’s not caused by your power supply being deliberately cut off by your energy company...
Do I have to keep the ruined food or can I throw it away?
Home claims questions: Help with Damage to fridge/freezer food
You are not expected to keep ruined food, however it is recommended that you take photographs of all items before disposing of them, as we may ask you to send these before a settlement can be agreed.
How long will my damage to fridge/freezer food claim take?
Home claims questions: Help with Damage to fridge/freezer food
This will depend on the circumstances of your claim. We want to make claiming as easy as possible, so we look to settle all fridge/freezer food claims on the first call.
What can I expect when making a claim for damage to fridge/freezer food?
Home claims questions: Help with Damage to fridge/freezer food
Based on the information you provide; we will check your policy to ensure you are covered and let you know how we can help. We want to make claiming as easy as possible, so we look to settle all damage to fridge/freezer food claims on the first call...
How long will my damage to fridge/freezer food claim take?
Home claims questions: Help with Damage to fridge/freezer food
This will depend on the circumstances of your claim. We want to make claiming as easy as possible, so we look to settle all fridge/freezer food claims on the first call.
What happens if my damage to fridge/freezer food claim is declined, and I do not agree with the decision?
Home claims questions: Help with Damage to fridge/freezer food
Please contact our Claims team in the first instance to discuss your concerns by using one of the following numbers based on how you purchased your policy...
Can I claim for my fridge/freezer that has stopped working?
Home claims questions: Help with Damage to fridge/freezer food
Fridges and freezers are not covered under this section of your policy. We won't cover the breakdown of fridge/freezers but we will cover the damaged/spoiled food when your fridge/freezer breaks down, provided it’s not caused by your power supply being deliberately cut off by your energy company...
What can I expect when making a claim for damage to fridge/freezer food?
Home claims questions: Help with Damage to fridge/freezer food
Based on the information you provide; we will check your policy to ensure you are covered and let you know how we can help. We want to make claiming as easy as possible, so we look to settle all damage to fridge/freezer food claims on the first call...
How long will my damage to fridge/freezer food claim take?
Home claims questions: Help with Damage to fridge/freezer food
This will depend on the circumstances of your claim. We want to make claiming as easy as possible, so we look to settle all fridge/freezer food claims on the first call.
What can I expect when making a claim for damage to fridge/freezer food?
Home claims questions: Help with Damage to fridge/freezer food
Based on the information you provide; we will check your policy to ensure you are covered and let you know how we can help. We want to make claiming as easy as possible, so we look to settle all damage to fridge/freezer food claims on the first call...
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