Can I claim for my fridge/freezer that has stopped working?
Fridges and freezers are not covered under this section of your policy. We won't cover the breakdown of fridge/freezers but we will cover the damaged/spoiled food when your fridge/freezer breaks down, provided it’s not caused by your power supply being deliberately cut off by your energy company.
Depending on the reason that the fridge/freezer has stopped working, another section of your policy may or may not cover this. For example, if the fridge/freezer has simply stopped working due to its age (mechanical failure or breakdown), this will not be covered under any section of your policy.
For more information, please read the Contents section of your policy booklet.
View policy booklets.
If you’re ready to make a claim, visit online claims.
Manage a home insurance claim
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