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Am I covered for boiler repairs?

Please be aware that your policy does not cover general repairs to the pipework, water or heating system of your home or a boiler breakdown. You will need to check your policy documentation to see if you have purchased the Home Emergency optional cover and if it covers for boiler repairs, in your online account.

If you do have this cover, your policy documentation will also provide details on how to contact the relevant team. If you do not have this extended cover, please contact a plumber directly to repair the boiler. 

View our policy booklets

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim

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Related questions

Will making a claim affect the cost of my policy? What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim?

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