Am I covered for a leaking pipe in my driveway?

Please be aware that your policy does not cover general repairs to the pipework, water or heating system of your home. To confirm cover, we will instruct one of our surveyors to determine if the damage is unexpected and unintended damage, by something sudden and which is not deliberately caused by an external force to your property and pipe is your responsibility.

After they have assessed the damage, a decision will be made by the supplier as to whether they think the damage to your property was caused by a one-off accident or by something else, such as general wear and tear.

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim

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Related questions

Will making a claim affect the cost of my policy? What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim?

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