Home Emergency is optional cover that you can add at the start or during your policy. Providing you hassle-free protection from those unexpected emergencies that no one wants to deal with, that affect your home and need immediate attention.

With Home Emergency cover, we'll arrange for a qualified tradesperson to provide emergency help and repairs, day or night. You don't even have to worry about a call out charge. Examples of what’s covered includes:

• Complete failure of a boiler or hot water system
• Bursting or sudden leakage of water pipes
• Complete failure of mains services, which you are legally responsible for
• Damage to, or failure of the only accessible toilet or cistern in your home
• Damaged and broken external locks, doors and windows
• Removal of wasp nests, mice & rats from within the home
• Failure or damage to underground drains and sewers
  
  

Other terms and exclusions apply to our Home Emergency cover. For more information, read our policy booklet to make sure our cover is right for you.

To add this cover to your policy, please follow the steps below in your online account:

1. Log in to your online account
2. On the ‘My Home’ page you will see your selected optional cover under
3. ‘Enhance my cover’
4. To amend this, select ‘Find out more’
5. You will then be able to select a start date for your change and amend your cover.

Log in to your online account