How long will my accidental damage claim take?

This will depend on the circumstances of your claim. To validate a claim, we need confirmation of the cause of the damage, from either your chosen repairer, or we may decide to instruct one of our repair networks to inspect the damage.

For more information, please refer to the 'What should I expect when making a claim for accidental damage?' question.

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Related questions

Will making a claim affect the cost of my policy? What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim?

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