How do I get an update on the progress of my claim?

 

 

To make your claims experience as easy as possible, our specialist suppliers have full authority to manage claims without the need to refer back to us for approval.

If we've appointed one to manage your claim, and you would like an update, please call them directly in the first instance and they will be able to assist you.

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Related questions

What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim? Can I carry out temporary repairs?

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