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Help with General home claims
Do you need urgent support?
Home claims questions: Help with General home claims
Is your property uninhabitable or unsecured? Do you need to make us aware of any exceptional circumstances affecting you or someone you live with...
Do you need urgent support?
Home insurance claims help: Help with General home claims
Is your property uninhabitable or unsecured? Do you need to make us aware of any exceptional circumstances affecting you or someone you live with...
What is a policy excess?
Home insurance claims help: Help with General home claims
A policy excess is the amount you have to pay towards the cost of your claim. There are different excesses that may apply...
What is a policy excess?
Home claims questions: Help with General home claims
A policy excess is the amount you have to pay towards the cost of your claim. There are different excesses that may apply...
How do I pay my excess?
Home claims questions: Help with General home claims
If your claim is settled via a cash payment, the excess will be deducted from the total amount before it is paid to you...
How do I pay my excess?
Home insurance claims help: Help with General home claims
If your claim is settled via a cash payment, the excess will be deducted from the total amount before it is paid to you...
What happens if my claim is declined, and I do not agree with the decision?
Home claims questions: Help with General home claims
You can reach us by using one of the following numbers in the first instance to discuss your concerns, based on how you purchased your policy...
What happens if my claim is declined, and I do not agree with the decision?
Home insurance claims help: Help with General home claims
You can reach us by using one of the following numbers in the first instance to discuss your concerns, based on how you purchased your policy...
Will making a claim affect the cost of my policy?
Home insurance claims help: Help with General home claims
Making a claim can sometimes lead to an increase in renewal price, but this often is based on the individual circumstances of the incident...
Will making a claim affect the cost of my policy?
Home claims questions: Help with General home claims
Making a claim can sometimes lead to an increase in renewal price, but this often is based on the individual circumstances of the incident...
Make a home claim
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