Can I carry out temporary repairs?

 

 

Unless it is an emergency, please do not carry out any repairs or replace items without us agreeing to this first. If you need to take action to protect your property, we recommend that you do so only if the temporary repairs can be easily removed for a full inspection.

PLEASE NOTE:
The cost of any temporary repairs will not be reimbursed if your claim is declined following our inspection.

Log in to your online account

 

Was this information helpful?

Thank you for your feedback

Related questions

What happens if my claim is declined, and I do not agree with the decision? What is a policy excess? How do I pay my excess? Do you need urgent support? I have already started repairs. How will this affect the claim? What is not covered?

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.