Press releases

As Chief Claims Officer, Stephen Linklater is responsible for the claims process across all channels of Ageas UK. Off the back of recent research referencing a ‘live for today’ mindset and changes in consumer behaviour, Stephen discusses customer expectations and transparency in claims.

Ageas UK has been awarded ServiceMark with Distinction by the Institute of Customer Service, making it the biggest personal lines insurer in the UK to achieve this level.

Artificial Intelligence (AI) has emerged as a powerful transformative technology over the past few years. Inspired by the introduction of Ageas’s responsible AI framework, Tom shares his thoughts on the importance of developing and deploying AI in a thoughtful and conscious way.

The Tuesday focus for this year’s National Apprenticeship Week is employer support. Ageas’s Chief People Officer, Sian Myers, shares her thoughts on how the organisation’s latest people upskilling programme is offering opportunities to its existing talent.