Press releases

Research commissioned by Ageas UK 1 reveals more than one in 10 people are completely unaware of insurance scams like Crash for Cash and Ghost Broking. This overall lack of awareness is greatest among 18-24 year-olds, with almost one in five reporting they had no knowledge of any insurance scams.

As Director of Underwriting Services and Fraud, Katie Davies leads Ageas UK’s Fraud Centre of Excellence. In a recent YouGov survey commissioned by Ageas UK, one in ten people said that they had no awareness of insurance scams. Katie explores the results of this survey and highlights the hallmarks of the latest insurance fraud scams.

In line with The Collaboration Network’s Vulnerability Week 2025, Ageas’s Chief Customer Officer Caroline King discusses how organisations can build customer trust through transparency and understanding.

In the lead up to the BIBA conference*, Adam Beckett, Managing Director of Broker and Partnerships, explores how insurers and brokers can work together to survive the soft and changing market conditions together.

As Chief Claims Officer, Stephen Linklater is responsible for the claims process across all channels of Ageas UK. Off the back of recent research referencing a ‘live for today’ mindset and changes in consumer behaviour, Stephen discusses customer expectations and transparency in claims.