Ageas has deepened its 30-year partnership with Connells Group, the UK’s largest estate agency, by creating a bespoke digital platform capable of delivering insurance services to even more customers.
Responding to Connells Group’s ambition to enhance its home insurance proposition for its customers, Ageas took just months to build, test and launch the platform.
This was achieved by working in collaboration with expertise from Ageas Group in Brussels, which specialises in launching and scaling digital B2B2C partnerships across global markets.
This new capability enables Connells Group’s mortgage and insurance advisers to deliver a seamless customer experience, from quote to purchase, servicing and renewal, across Connells Group’s 1,200-branch estate agency network.
Adrian Scott, Chief Lender Services Officer at Connells Group, said:
“We’re delighted to extend our long-standing relationship with Ageas to offer high quality insurance solutions to more Connells Group customers. The speed and agility shown in developing an enhanced digital experience for both our advisers and customers has been impressive.
“This renewed partnership reflects our commitment to creating smoother, simpler processes that lead to better outcomes and an overall improved colleague and customer experience.”
Adam Beckett, MD Broker & Partnerships Ageas UK, commented:
“Expanding our long-standing partnership with Connells Group strengthens our Home portfolio and demonstrates how our digital capabilities can unlock growth for partners. The speed, agility, and quality of what the team has delivered is exceptional and sets a new standard for how we bring large-scale partnerships to life. This is very much a blueprint for future digital partnerships.”