Help with My cover
What is buildings insurance?
Home Insurance: Help with My cover
Buildings insurance covers the cost of repairing damage to the structure of your property. This includes things like the roof, walls and floors as well as permanent fittings and fixtures, such as fitted kitchens and bathrooms...
What is buildings & contents insurance?
Home Insurance: Help with My cover
You can get both buildings and contents insurance under one policy. This can make it more convenient if you need to make a claim and can often work out cheaper than taking out separate policies...
What is Accidental Damage cover?
Home Insurance: Help with My cover
Accidental Damage is optional cover that you can choose to add to your Buildings and/or your Contents insurance. It provides extra protection for your possessions inside your home, giving you more peace of mind...
What does ‘good state of repair’ mean?
Home Insurance: Help with My cover
A property in a good state of repair if it is habitable and structurally sound. Below are examples where a property is not considered to be in a good state of repair...
What is home emergency cover?
Home Insurance: Help with My cover
Home emergency is optional cover that you can add at the start or during your policy. Providing you hassle-free protection from those unexpected emergencies that no one wants to deal with, that affect your home and need immediate attention...
What is legal expenses cover for home insurance?
Home Insurance: Help with My cover
Legal Expenses is optional cover that you can add at the start or during your policy. This cover can offer you peace of mind knowing you can get legal support to help resolve a wide range of issues, such as...
What is a policy excess?
Home Insurance: Help with My cover
A policy excess is the amount you have to pay towards the cost of your claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...
What is Personal Belongings cover?
Home Insurance: Help with My cover
Personal Belongings is an optional cover that protects your personal belongings for theft, loss or damage. Some personal belongings can be expensive or impossible to replace. With Personal Belongings cover, you can protect your items when you're away from your home...
How do I add or remove accidental damage cover?
Home Insurance: Help with My cover
To add or remove accidental damage cover, you will need to get a quote to make this change. Please follow these steps...
I am unable to get a quote after making a claim
Home Insurance: Help with My cover
Unfortunately, we will need you to call us in order for us to help you with this.
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