What are the cancellation charges?

You have 14 days from either the purchase date of the policy, or the date you receive the policy documentation (whichever is later) to cancel your cover. This is called the cooling off period.

There is a £20 non-refundable setup fee. During the cooling off period there is no administration fee for cancellation; after the cooling off period the cancellation fee is £50.

Please note, if your cover has already started, you will be charged for the time of cover in addition to any applicable fees.

To cancel your policy, you will need to speak to a member of our Live Chat team.

If you have purchased additional cover, you will be entitled to a full refund during the cooling off period provided no claims have been made. After the cooling off period no refund will be provided.

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Related questions

How do I cancel my renewal? What do I need to do once my policy has been cancelled? Why has my policy been cancelled? How do I cancel my insurance policy midterm? What is the cooling off period? What do I do if the policyholder has passed away?

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