Online account showing old policy / online account for multiple policies

You can find your new policy in your online account by following the steps below:

  1. Log in to your online account
  2. Select 'My Home' 
  3. Select the home address
  4. A drop down will appear with the policies linked to your online account. Here you can select the relevant policy you wish to view

Alternatively, please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.

Log in to your online account

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Related questions

How do I reset my online account username or password? Changes you can’t yet make via your online account How do I change my password How do I view my policy details? How do I log in to my account? I don’t have an online account

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.