Help with Leaking & freezing water or oil
What if I can't live at home due to the damage?
Home claims questions: Help with Leaking & freezing water or oil
We understand that people like to stay in their own homes where possible, so we can provide facilities like temporary kitchens to enable you to do so...
Will you send out a plumber to fix the leak?
Home claims questions: Help with Leaking & freezing water or oil
Repairs to the pipe work, water or heating system of your home are often not covered by your insurance policy. Please refer to your policy wording for more information...
What if I can't live at home due to the damage?
Home claims questions: Help with Leaking & freezing water or oil
We understand that people like to stay in their own homes where possible, so we can provide facilities like temporary kitchens to enable you to do so...
After I’ve called a plumber, can I claim?
Home claims questions: Help with Leaking & freezing water or oil
Once the leak has been stopped, we will get to work on fixing the damage caused. It is important to notify us of your claim at the earliest opportunity, however, until a permanent repair has been completed by the plumber we will not look to progress to repairs...
What if I can't live at home due to the damage?
Home claims questions: Help with Leaking & freezing water or oil
We understand that people like to stay in their own homes where possible, so we can provide facilities like temporary kitchens to enable you to do so...
After I’ve called a plumber, can I claim?
Home claims questions: Help with Leaking & freezing water or oil
Once the leak has been stopped, we will get to work on fixing the damage caused. It is important to notify us of your claim at the earliest opportunity, however, until a permanent repair has been completed by the plumber we will not look to progress to repairs...
Will someone come out to look at the damage?
Home claims questions: Help with Leaking & freezing water or oil
When you report the claim, we will do everything we can to establish the level of damage and will consider which of the following options are best suited to your circumstances...
After I’ve called a plumber, can I claim?
Home claims questions: Help with Leaking & freezing water or oil
Once the leak has been stopped, we will get to work on fixing the damage caused. It is important to notify us of your claim at the earliest opportunity, however, until a permanent repair has been completed by the plumber we will not look to progress to repairs...
What is "Tracing a leak’? What does it cover?
Home claims questions: Help with Leaking & freezing water or oil
Tracing a leak applies when you are unable to find the source of a leak, for example from hidden pipework....
What is meant by leaking and freezing water & leaking oil?
Home claims questions: Help with Leaking & freezing water or oil
This and ‘escape of water’ are terms used in home insurance to describe a water or oil leak that can come from multiple sources in the home...
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