Help with Leaking & freezing water or oil

What should I expect when making a claim for escape of water, leaking and freezing water? "

Home insurance claims help: Help with Leaking & freezing water or oil

Based on the information you provide; we will check your policy and let you know if you are covered and, if you have buildings cover, how we can help tracing a leak. Please be aware that your policy does not cover general repairs to the pipework, water or heating system of your home...

Will you send out a plumber to fix the leak?

Home insurance claims help: Help with Leaking & freezing water or oil

Repairs to the pipe work, water or heating system of your home are often not covered by your insurance policy. Please refer to your policy wording for more information...

What is meant by leaking and freezing water & leaking oil?

Home insurance claims help: Help with Leaking & freezing water or oil

This and ‘escape of water’ are terms used in home insurance to describe a water or oil leak that can come from multiple sources in the home...

Make a home claim

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