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I've missed my annual payment
If you’re struggling to make a payment, or know one might be late, please speak to us as soon as possible. We may be able to offer flexible options to keep you covered and help you to avoid fees.
If you make a late payment or miss a payment, a fee of £14.50 will be added to your monthly Direct Debit.
View details of fees and charges for Ageas Car Insurance:
Policy set up feeThe policy set up fee reflects the cost of providing a policy and applies to all policies at new business and renewal. |
£20 |
Fees when making a changeAny changes made to the policy can increase or decrease your insurance premium.* |
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| You make changes to your policy via your online account at my.ageas.co.uk | £0 |
| You can make any changes to your policy via phone, email, post or Live Chat. | £25 |
| If we need to make a change as a result of the wrong information being provided | £25 |
Cancellation fees |
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| Administration fee for cancellation within 14 days of original purchase date or renewal acceptance date | £0 |
| Cancellation fee after 14 days from original purchase date or renewal acceptance date | £50 |
| Cancellation fee within the 30 days up to your renewal date | £0 |
| Administration fee for processing a cancellation as a result of us identifying that wrong information has been provided | £50 |
Missed payment feeApplies to monthly payments only. |
£0 |
Please be aware that any missed payments may affect your credit score.
If this is the first time this payment was missed, we will attempt to collect payment again automatically within 7-10 days of your payment date. As soon as your bank has notified us of the missed payment, we will let you know when we will try to collect payment again via your preferred delivery method.
If we were unable to collect this payment for the second time, you can pay your outstanding balance quickly and easily by following the steps below:
How to pay an outstanding balance
- Log in to your online account
- On your home page, you will have a notification of an outstanding balance if one is owed
- To pay this balance, select ‘Pay now’
- Enter your card details and select ‘Next’ to proceed with your payment.
Bought your Ageas Car Insurance through a broker, partner or intermediary? Please get in touch with them to make any changes to your policy. Unfortunately we are unable to help with this directly.
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