Help with My cover

Do you offer temporary cover?

Car Insurance: Help with My cover

We do offer temporary cover on car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

Do you offer learner driver insurance?

Car Insurance: Help with My cover

We do offer learner driver car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

Why won't you cover me anymore?

Car Insurance: Help with My cover

We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.

I am unable to get a quote after inputting claim details

Car Insurance: Help with My cover

Unfortunately, we will need you to call us in order for us to help you with this.

What does Breakdown cover include?

Car Insurance: Help with My cover

We offer multiple levels of breakdown cover, from £32 a year. To find out more or to check if you have this cover in place, please click one of the links below...

What's a policy excess?

Car Insurance: Help with My cover

A policy excess is the amount you have to pay towards the cost of your claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...

I’ve just bought a new vehicle– am I still covered to drive my old one?

Car Insurance: Help with My cover

Yes, on the day you are picking up your new car, you are covered for the old one until you physically collect and start driving your new vehicle. At which point your cover will switch to the new one.

My vehicle's not showing as insured on the Motor Insurance Database

Car Insurance: Help with My cover

It can take up to 72 hours for the Motor Insurance Database to be updated. Your cover will start on the date shown on your policy documents.

Can I drive my car in Europe and abroad?

Car Insurance: Help with My cover

You will be provided with cover as standard while you or any driver covered on your policy is driving within the European Union... (Not included in our Essentials cover)

What is Ageas Essentials Car Insurance?

Car Insurance: Help with My cover

Ageas Essentials is our basic tier of car insurance for customers who are just looking for basic cover. Ageas Essentials cover includes...

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.