Help with My cover

Can you improve my renewal price?

Car Insurance: Help with My cover

We want to make renewing easy. We think it is fairer and more convenient for our customers if we provide our final price from the outset based on the information we hold for you...

What is Ageas Essentials Car Insurance?

Car Insurance: Help with My cover

Ageas Essentials is our basic tier of car insurance for customers who are just looking for basic cover. Ageas Essentials cover includes...

Am I covered for caravans and trailers?

Car Insurance: Help with My cover

Your motor policy will cover you using your car to tow any single trailer-caravan or broken-down vehicle while it is attached to your car and if allowed by law, provided it is not being towed for hire or reward.

Can I drive my car in Europe and abroad?

Car Insurance: Help with My cover

You will be provided with cover as standard while you or any driver covered on your policy is driving within the European Union... (Not included in our Essentials cover)

Why won't you cover me anymore?

Car Insurance: Help with My cover

We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.

I am unable to get a quote after inputting claim details

Car Insurance: Help with My cover

Unfortunately, we will need you to call us in order for us to help you with this.

What does Breakdown cover include?

Car Insurance: Help with My cover

We offer multiple levels of breakdown cover, from £32 a year. To find out more or to check if you have this cover in place, please click one of the links below...

What's a policy excess?

Car Insurance: Help with My cover

A policy excess is the amount you have to pay towards the cost of your claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...

When do I get a courtesy car?

Car Insurance: Help with My cover

A courtesy car is covered as standard in our policies. This will only be provided whilst your vehicle is being repaired by one of our approved repairers...

What is excess protection cover?

Car Insurance: Help with My cover

Excess protection is no longer available to purchase, if you have an existing Excess protection policy then your cover will continue until your next renewal.

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.