Help with My cover
What is Ageas Essentials Car Insurance?
Car Insurance: Help with My cover
Ageas Essentials is our basic tier of car insurance for customers who are just looking for basic cover. Ageas Essentials cover includes...
What does Replacement Vehicle cover include?
Car Insurance: Help with My cover
Replacement Vehicle cover is optional cover that you can add at the start or during your policy. It provides you with security and peace of mind, that you won’t have to go without a car if yours is ever stolen or damaged and isn’t repairable...
Can I drive other cars?
Car Insurance: Help with My cover
Were you looking to discuss driving other cars for a new quote or an existing policy?
I’ve just bought a new vehicle– am I still covered to drive my old one?
Car Insurance: Help with My cover
Yes, on the day you are picking up your new car, you are covered for the old one until you physically collect and start driving your new vehicle. At which point your cover will switch to the new one.
Am I covered for caravans and trailers?
Car Insurance: Help with My cover
Your motor policy will cover you using your car to tow any single trailer-caravan or broken-down vehicle while it is attached to your car and if allowed by law, provided it is not being towed for hire or reward.
My vehicle's not showing as insured on the Motor Insurance Database
Car Insurance: Help with My cover
It can take up to 72 hours for the Motor Insurance Database to be updated. Your cover will start on the date shown on your policy documents.
Can you improve my renewal price?
Car Insurance: Help with My cover
We want to make renewing easy. We think it is fairer and more convenient for our customers if we provide our final price from the outset based on the information we hold for you...
Why won't you cover me anymore?
Car Insurance: Help with My cover
We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.
What does Motor Legal Expenses for car insurance include?
Car Insurance: Help with My cover
Motor Legal Expenses for car insurance is optional cover that you can add at the start or during your policy. It provides legal support and advice for a wide range of motor incidents and can give you peace of mind knowing you can get help with legal costs...
What is excess protection cover?
Car Insurance: Help with My cover
Excess protection is no longer available to purchase, if you have an existing Excess protection policy then your cover will continue until your next renewal.
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