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I’ve just had an accident. What should I do?

Don't worry, we are here to help. Here's what you should do next:
 
  1. Make sure you and your passengers are safe
  2. Don't accept liability until you have spoken to Ageas
  3. Try to swap details with the other people involved in the incident for example names, contact details and vehicle/insurer details
  4. Take pictures if you can and it is safe to do so, particularly of the vehicle damage and the position of vehicles in the road
  5. Check if you can report your claim and find out what you need before making a car insurance claim
  6. Report your claim online or you can reach us by using one of the following numbers based on how you purchased your policy:

    Directly with Ageas: 0345 125 2450
    Through a broker: 0345 122 3018

    Make a car insurance claim

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Related questions

Will making a claim affect my No Claims Discount How will my vehicle be repaired? Will I get a courtesy vehicle? What happens if my vehicle is confirmed a total loss? What claims can I make online? What do I need to report a claim online?

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