Back to Policy support
Can I go straight to the financial ombudsman?
You're able to go straight to the Financial Ombudsman Service, however, they will advise that if you are dissatisfied with our service, that you give us the opportunity to resolve your concerns in the first instance.
If, following this, you're still not happy with how we have handled your complaint or we haven't resolved it within eight weeks, the Financial Ombudsman will investigate your case. Find out more about our complaints process
Make a car insurance claim
Bought your Ageas Car Insurance through a broker, partner or intermediary? Please get in touch with them to make any changes to your policy. Unfortunately we are unable to help with this directly.
Was this information helpful?
Thank you for your feedback
Can't find what you're looking for?
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.