Mary sits in a red coat and wellies next to the flooded river Severn, with an Ageas umbrella

We are delighted to be working with Mary Long-Dhonau, 'Flood Mary', the flood resilience champion to help us support our customers with flood resilience, resistance and recovery.

We've joined forces to create a series of video tips focusing on how to protect your home, in the long-term and short term; and how best to deal with a flood when it hits.



Flood Damage Prevention Tips

Flood Mary presents: Flood Damage Prevention Tips


Cost-Effective Flood Damage Prevention

Flood Mary presents Cost-Effective Flood Damage Prevention


What's in my grab bag?

Flood Mary presents: What's in my grab bag?


What is a Flood Plan?

Flood Mary presents: What is a Flood Plan?


Flood Alerts

Flood Mary explains: Flood Alerts


Recovering from Flooding

Flood Mary presents: Recovering from Flooding


Prevention and Recovery

We've gathered a selection of Mary's tools to help you with preventative flood measures and more.

Household Emergency Plan

4 step guide to get your emergency plan ready.

Download the plan

Flood Recovery Guide - 2024

Updated for 2024, in-depth advice and guidance to help those dealing with the impact of flooding through the initial stages of recovery.

Download the guide

Household Flood Plan

Prepare a Household Flood Plan in advance to help you keep calm during a stressful situation.

Download the plan

Resistance and Resilience Measures

A visual map showing the preventative measures you can take to make your home more resilient to flooding.

Download the map