Help with My cover
Am I covered for voluntary driving?
Van insurance: Help with My cover
Voluntary work is work carried out by a person willingly without receiving any financial gain (except for mileage allowance). This is not something we need to record on your policy...
What does Breakdown cover include?
Van insurance: Help with My cover
We offer multiple levels of breakdown cover, from £37.50 a year. To find out more or to check if you have this cover in place, please select one of the links below...
Why won't you cover me anymore?
Van insurance: Help with My cover
We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.
What does Van Legal Expenses cover include?
Van insurance: Help with My cover
We offer Legal Expenses cover, provided by the RAC, for only £21.75 a year. This cover provides up to £100,000 of cover for legal costs as well as a 24/7 legal advice helpline which can provide advice on a range of private legal matters.
My vehicle's not showing as insured on the Motor Insurance Database
Van insurance: Help with My cover
It can take up to 72 hours for the Motor Insurance Database to be updated. Your cover will start on the date shown on your policy documents.
Am I covered for caravans and trailers?
Van insurance: Help with My cover
Your motor policy will cover you using your van to tow any single trailer-caravan or broken-down vehicle while it is attached to your van and if allowed by law, provided it is not being towed for hire or reward.
When do I get a courtesy van?
Van insurance: Help with My cover
A courtesy van is covered as standard in our policies. This will only be provided whilst your vehicle is being repaired by one of our approved repairers...
Do I need business use?
Van insurance: Help with My cover
Business use is needed if you are using your van to travel to more than one place of work.
What's a policy excess?
Van insurance: Help with My cover
A policy excess is the amount you have to pay towards the cost of your van insurance claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...
Can I drive other cars or vans?
Van insurance: Help with My cover
You are not covered to drive other vehicles.
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