What do I do if the policyholder has passed away?

If you are facing a difficult time, we want to do our best to help and would like to speak to you directly.

Please speak to a member of our Live Chat team via our Virtual Assistant or call us.

Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.

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Related questions

What are the cancellation charges? How do I cancel my renewal? What do I need to do once my policy has been cancelled? Why has my policy been cancelled? How do I cancel my insurance policy midterm? What is the cooling off period?

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.