Browse Van insurance questions

Making changes

How do I change my van details? How do I change my occupation? Changes you can’t yet make via your online account:
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Cancellations

How do I cancel my insurance policy midterm? What are the cancellation charges? How do I cancel my renewal?
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My cover

Can I drive other cars or vans? What does replacement van cover include? What does van legal expenses cover include?
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No claims discount

How can I get my proof of no claims discount? How do I upload my proof of no claims discount? I have more than 9+ years no claims discount
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Payments

Can I change my bank details or my direct debit? Can I change my card details? I’ve missed a monthly payment
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Renewals

Can I change my current policy after I've received my renewal invite? How can I stop my auto-renewal? I've missed my renewal date
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Online account

Online account showing old policy / online account for multiple policies How do I change my password? How can I contact you?
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