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How can I get a refund?
Has the refund been processed by one of our consultants or online?
Online: Please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.
Consultant: Refunds can take up to 72 hours before they show in your account. If it has been longer than 72 hours, then please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.
Bought your Ageas Home Insurance through a broker, partner or intermediary? Please get in touch with them to make any changes to your policy Unfortunately we are unable to help with this directly.
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