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Help with Making changes
Changes you can’t yet make via your online account:
Home Insurance: Help with Making changes
Changes in the renewal period Changes before the policy starts Changes with an open claim...
How do I remove buildings or contents cover?
Home Insurance: Help with Making changes
To get a quote to make this change you will need to speak to a member of our Live Chat team, and they'll be happy to help you...
How do I change my address?
Home Insurance: Help with Making changes
To get a quote to change your address, please follow the below steps...
How do I change my occupation?
Home Insurance: Help with Making changes
To make this change you will need to speak to a member of our Live Chat team, and they'll be happy to help you...
How do I change my name, title or marital status?
Home Insurance: Help with Making changes
To change your personal details, please follow the steps below...
Do you charge a fee if I want to change my policy?
Home Insurance: Help with Making changes
Yes, there is a £20 admin fee to make changes to your policy by phone, email or live chat. However, you will not have to pay if you make the change via your online account...
How do I add or remove accidental damage cover?
Home Insurance: Help with Making changes
To add or remove accidental damage cover, you will need to get a quote to make this change. Please follow these steps...
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Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.