Help with Storm damage
When would my storm claim not be covered?
Home claims questions: Help with Storm damage
In many declined claims it is not the weather event that caused the damage but an existing underlying problem, which the recent weather event highlighted...
What if my property is not safe to live in?
Home claims questions: Help with Storm damage
We understand that some customers like to stay in their own homes where possible, so we can provide facilities like temporary kitchens and bathrooms to enable you to do so...
What should I expect when making a storm damage claim?
Home insurance claims help: Help with Storm damage
Once you report storm damage, the claims department will check local weather records to see if the weather you experienced meets the requirements to be considered a storm. For more information, please refer to the question 'What counts as storm damage?'...
When would my storm claim not be covered?
Home insurance claims help: Help with Storm damage
In many declined claims it is not the weather event that caused the damage but an existing underlying problem, which the recent weather event highlighted...
What should I expect when making a storm damage claim?
Home claims questions: Help with Storm damage
Once you report storm damage, the claims department will check local weather records to see if the weather you experienced meets the requirements to be considered a storm. For more information, please refer to the question 'What counts as storm damage?'...
What should I expect when making a storm damage claim?
Home claims questions: Help with Storm damage
Once you report storm damage, the claims department will check local weather records to see if the weather you experienced meets the requirements to be considered a storm. For more information, please refer to the question 'What counts as storm damage?'...
How do I get an update on the progress of my claim?
Home insurance claims help: Help with Storm damage
To make your claims experience as easy as possible, our specialist suppliers have full authority to manage claims without the need to refer back to us for approval...
How do I get an update on the progress of my claim?
Home claims questions: Help with Storm damage
To make your claims experience as easy as possible, our specialist suppliers have full authority to manage claims without the need to refer back to us for approval...
How do I get an update on the progress of my claim?
Home claims questions: Help with Storm damage
To make your claims experience as easy as possible, our specialist suppliers have full authority to manage claims without the need to refer back to us for approval...
What if my property is not safe to live in?
Home claims questions: Help with Storm damage
We understand that some customers like to stay in their own homes where possible, so we can provide facilities like temporary kitchens and bathrooms to enable you to do so...
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